Terms and Privacy Policy

Last updated: November 7, 2026

This policy explains how Kstrong Inc. (“KStrong,” “we,” “us”) collects, uses and shares information through kstrong.com (our North American website). Kstrong Inc. is located at 9900 Spectrum Dr, Austin, TX 78717.

What information do we collect?

• Information you give us. We collect information from you when you register on the site, place an order, submit a form (such as a contact, quote, sample or training request), sign up for email, respond to a survey or communication, or participate in another site feature. This may include your name, company, job title, email address, mailing address, phone number and the details of your request or order. You may visit our site without giving us this information.
• Information collected automatically. When you visit our site, we and our service providers automatically collect information about your device and visit, such as your IP address, browser and device type, general location (city, region and country, based on your IP address), the pages you view, the links and files you click or download, how long you stay, and the website or search that brought you here. We collect this through cookies and similar technologies, described below.

How do we use your information?

• To respond to your questions, quote and sample requests, and customer service requests.
• To process orders, registrations (such as training classes) and other transactions.
• To understand how visitors use our site so we can improve its content, products information and performance.
• To send email newsletters and announcements if you have chosen to receive them. You can unsubscribe at any time using the link in any email.
• To keep our site secure, prevent fraud and spam, and comply with legal obligations.

Cookies, analytics and similar technologies

Cookies are small files that a website stores in your browser. We use cookies that are necessary for the site to work (for example, remembering items in a cart or your privacy choices), and analytics cookies that help us understand how visitors use the site.

We use Google Analytics, a service provided by Google LLC, to measure site traffic and usage. Google Analytics uses cookies to collect the automatically collected information described above and to provide us with reports. We have set Google Analytics to keep user-level and event-level data for 14 months. You can learn how Google uses this information at How Google uses information from sites that use its services, and you can block Google Analytics in your browser with the Google Analytics opt-out browser add-on.

Most browsers also let you block or delete cookies in their settings. If you turn cookies off, some parts of the site may not work properly.

Your privacy choices: Do Not Sell or Share My Personal Information

We do not sell your personal information for money. Some state privacy laws, however, treat sharing website usage data with analytics or advertising providers as a “sale” or “sharing” of personal information. You can opt out of this at any time:

• Use this link: Do Not Sell or Share My Personal Information. When you opt out, Google Analytics will no longer run in that browser on our North American site.
• Global Privacy Control: if your browser sends a Global Privacy Control (GPC) signal, we treat it as a request to opt out, and Google Analytics will not run in that browser.

Your choice is saved in your browser, so you will need to opt out again if you clear your cookies or use a different browser or device.

Do we disclose the information we collect to outside parties?

We do not sell, trade or rent your personally identifiable information. We share information only as described in this policy:

• Service providers who help us run our website and business, such as our website host, analytics provider (Google Analytics), email and form tools, and order and shipping providers. They may use the information only to provide services to us.
• KStrong affiliates and authorized partners, such as KS Group companies and the independent sales representatives and distributors who serve your area, when needed to answer your request or fulfill an order.
• Legal and safety reasons, when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property or safety, or as part of a merger, acquisition or sale of business assets.

Your rights if you live in the United States

Depending on the state where you live (for example, California, Colorado, Connecticut, Texas, Virginia and other states with consumer privacy laws), you may have the right to:

• Know what personal information we have collected about you and get a copy of it.
• Ask us to correct inaccurate personal information.
• Ask us to delete personal information we collected from you.
• Opt out of the sale or sharing of your personal information and of targeted advertising (see “Your privacy choices” above).
• Appeal our decision if we decline your request.

We will not discriminate against you for exercising these rights. To make a request, contact us using the details below. We may need to verify your identity before we respond, and we will respond within the time required by applicable law. You may also use an authorized agent to make a request on your behalf, and we may ask for proof that the agent is authorized.

Your rights if you live in Canada

You may ask to access or correct the personal information we hold about you, and you may withdraw your consent to our use of it, subject to legal or contractual limits. To make a request or ask a question about our privacy practices, contact us using the details below.

How do we protect visitor information?

We use reasonable administrative, technical and physical safeguards to protect personal information. Our site is served over an encrypted (SSL/TLS) connection, and access to personal information is limited to people who need it to do their jobs. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

How long do we keep information?

We keep personal information only as long as needed for the purposes described in this policy, such as serving you, keeping business and transaction records, and meeting legal requirements.

How can you opt out, remove or modify information you have provided to us?

To stop receiving marketing emails, use the unsubscribe link in any email. If you have an online account, you can update your information in the “My Account” section. To ask us to access, correct or delete your information, contact us using the details below. We may keep information about individual sales transactions to service them and for record keeping.

Children

Our site is intended for businesses and adults working in industrial and construction safety. It is not directed to children, and we do not knowingly collect personal information from children under 16.

Third party links

Our site may include links to third-party websites, such as distributor and social media sites. These sites have their own privacy policies, and we are not responsible for their content or practices.

Online policy only

This privacy policy applies to information collected through our North American website. KStrong’s websites for other regions (such as kstrong.com/asia, /australia, /newzealand, /brasil and /latinoamerica) are operated by other KStrong divisions and may have their own policies.

Changes to our policy

If we change this privacy policy, we will post the changes on this page and update the “Last updated” date above.

Contact us

We welcome your questions, comments and requests about privacy. Contact us through our Contact page or call 833-KSTRONG (833-578-7664).

Kstrong Inc.
9900 Spectrum Dr
Austin, TX 78717

Your consent

By using our site, you agree to this privacy policy.